Help Desk

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What are your shipping rates?
How does Ask a Question work?
How does an e-Gift work?
How do I place an order with Fishpond.co.in?
What is an Unreliable Supplier Product?
I am an author/publisher, how can I add my book to your site?
Learn about Cash Rewards
Can I use a PO Box for delivery?
What is Quote Me?
What payment methods can I use?
If I send a gift, will they see the price?
Learn about Sell Yours
Is it safe to give out my credit card details online?
Will items with different shipping times be sent separately?
Why is there a surcharge if I pay by Paypal?
Why does the same book have a different price?
What do Sell Yours product conditions mean?
What is the Sell Yours handling fee on the Payment History?
What are Fishpond's Affiliate Terms?
What region are your DVDs?
What is your Pre-order Price Guarantee?
Can I sell a product that's not in your catalogue?
Can I pick up my order?
What are your PayPal payment details?
How do I add another product to my order?
I haven’t sold anything in a while, will anything happen to my account?
Sell Yours rules and expectations
What is the PayPal payment method?
What is an UltraViolet movie?
Do you match the price of a competitor's product?
Learn about Fishpond's Image Search
Can you send me a tax invoice?
What does 'Quantity Available' mean?
I have a voucher code, how do I use it?
What do the different product statuses mean?
Can I email Fishpond My Credit Card details?
Can I have a discount if I order in bulk?
My book contains a mis-print, what should I do?
What is the wishlist for?
Why can't my order be delivered to a PO Box?
How does your site calculate sales tax?
I can't find the book that I am looking for in your catalogue.
Can I use A debit Card?
What is a Restocking Fee?
I am an author/artist/publisher, how can I add information/images about my product?
How do I change my payment method?
How do I change my delivery address?
How does an e-Gift work?
Do you have a product in stock?
What does "Currently Unavailable New" mean?
The hardcover book I received appears to have poorly cut page edges, should I return it?
How can I play DVDs from other regions?
Can I order a book that says out of print?
How do I change the quantity of an item in my shopping cart?
What is Group Buy?
How do I delete an item from my shopping cart?
What payment methods can I use?
Captcha Instructions
Media Enquries
When will my credit card be charged?
I would like to reproduce material from a book, who should I contact?
What is an Unreliable Supplier Product?
My order was damaged in transit, can I return it for a replacement?
How do I change my delivery address?
How do I log out from My Account?
How can I change my password?
I forgot my password
What does 'Order Delayed Staff Checking' mean?
How do I change my email address or my account name?
I've completed the returns form. When will I receive my refund?
Can I return an item I purchased on Fishpond.co.in?
My order has been cancelled. Where's my refund?
Can you give me more information about a product in your catalogue?
I am not receiving any emails from Fishpond.co.in
What is Fishpond's environmental policy?
About My Account
I received a shipped notification by email. When should I expect my order to arrive?
I want to check previous helpdesk announcements
Do you offer student discounts?
How do I subscribe/un-subscribe from Fishpond emails?
How do I cancel a product from my order?
Where's my order?
When will I be paid for my sales?
What happens after an item is sold?